Terms of Service

These terms govern your use of mos2civilian.com and the MOS2Civilian application, operated by Veteran2Veteran, LLC ("MOS2Civilian," "we," "us"). By creating an account or using the service, you agree to these terms and to our Privacy Policy. You must be at least 18 years old.

Eligibility — Veteran & Active-Duty Exclusive

MOS2Civilian is available exclusively to verified veterans and active-duty service members. Before you can use the resume translation and scoring features, you must complete a one-time verification through VerifyPass, our third-party identity verification provider. Verification, once granted, is permanent for your account and is not re-checked. We may suspend or terminate accounts found to have provided false information during verification.

What MOS2Civilian Provides

MOS2Civilian translates a military occupation code (MOS, AFSC, NEC, or Rating) into the civilian occupations it maps to, and generates automated resume scorecards ("Scorecards") that grade your resume against a target civilian role — for informational purposes only.

No Career Counseling. No Placement Guarantee.

MOS2Civilian does not provide career counseling, staffing, recruiting, or placement services. Scorecards and occupation matches are not guarantees of employment, interviews, or outcomes, and they do not replace the judgment of a career counselor, recruiter, or hiring professional. Civilian occupation matches are drawn from third-party crosswalk data (O*NET, CareerOneStop) and may not reflect every possible civilian path for your experience.

No Guarantee of Completeness

Scorecards may not identify every strength, weakness, or issue in a resume. The absence of a finding is not an assurance of quality or fitness for any role. Output is generated by automated systems and reflects an evaluation of the submitted text at the time of processing.

How Scorecards Are Generated

Scorecards are generated using automated systems, including large language model infrastructure operated by our infrastructure providers (currently Google Cloud). Your resume content is transmitted to that infrastructure solely to produce your scorecard and is not used to train any model. See our Privacy Policy for how submitted content is stored, retained, and deleted.

Accounts

• A verified email address and completed VerifyPass verification are required to use the service.
• You are responsible for safeguarding your account credentials and for all activity that occurs under your account.
• One free translation and one free resume scorecard are available per verified account.
• We may suspend or terminate accounts that abuse the free tier, attempt to circumvent verification or usage limits, or otherwise misuse the service.

Acceptable Use

You agree not to:

• Submit content you don't have the right to submit, or that infringes another party's rights.
• Attempt to falsify or circumvent VerifyPass verification.
• Use the service to build, train, or benchmark a competing product.
• Attempt to circumvent usage limits, billing, or access controls, or share account credentials to do so.
• Probe, scan, or attempt to gain unauthorized access to the service, other accounts, or the infrastructure behind it.
• Use the service for any unlawful purpose.

We may suspend or terminate access for violations of this section, in addition to the free-tier misuse and verification grounds described above.

Your Content

You retain all intellectual property rights in the resumes and other content you submit. You grant MOS2Civilian a limited license to process your content solely to generate the translations and scorecards you request — nothing more. How we collect, store, and protect your data is described in our Privacy Policy.

Payment & Refunds

• Billing is processed by Stripe. MOS2Civilian does not store your card details.
• The $29/month subscription renews automatically until canceled. Canceling stops future renewals.
• Subscription fees are non-refundable, but you can cancel anytime and keep access through the period already paid.

Limitation of Liability

The service is provided "as is" and "as available," without warranties of any kind, express or implied. To the maximum extent permitted by law, MOS2Civilian's total liability for any claims arising out of or relating to the service is capped at the fees you paid to MOS2Civilian in the 12 months before the claim arose. MOS2Civilian is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, even if advised of the possibility of such damages.

Indemnification

You agree to defend and indemnify MOS2Civilian against any claim, loss, or damage arising from your content, your violation of these terms, or your violation of any law or third party's rights.

Termination

You may stop using the service and delete your account at any time. We may suspend or terminate your access for violating these terms, providing false verification information, non-payment, or as described in Accounts and Acceptable Use above. Sections of these terms that by their nature should survive termination — including No Career Counseling, No Guarantee of Completeness, Limitation of Liability, and Indemnification — continue to apply after your account is closed.

Changes to These Terms

We may update these terms as the service evolves. If we make material changes, we will update the effective date above and, where appropriate, notify account holders directly. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the State of Oklahoma, without regard to its conflict-of-law rules, and any dispute not resolved informally will be brought in the state or federal courts located in Oklahoma.

General Provisions

If any provision of these terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision isn't a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events outside its reasonable control. These terms, together with our Privacy Policy, are the entire agreement between you and MOS2Civilian regarding the service.

Contact Us

Questions about these terms can be sent to legal@veteran2veteran.us.